Frequently Asked Questions
How do I get Verified?
You can get the verified badge by upgrading to the Pro Membership. Go to the "Upgrade" page and use your wallet balance to subscribe.
How do I add funds to my wallet?
Currently, wallet funds are managed by the administration. Please contact support to request a top-up or participate in our promotional events to earn credits.
Can I delete my account?
Yes, please contact our support team with your registered email address, and we will process your deletion request within 48 hours.
My ad was rejected. Why?
Ads are rejected if they violate our Advertising Policy (e.g., scams, adult content). Please review the policy and create a new campaign.
Still need help? Email us at support@ibcmint.com